Privacy Policy

At DIVE Coffee Roasters, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, services, and products.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and payment details when you make a purchase or sign up for our newsletter.
Non-Personal Information: Browser type, device information, IP address, and website usage data to improve our website and services.
Cookies: Small data files stored on your device to enhance your browsing experience.

2. How We Collect Information

We collect information through:

Direct Interactions: When you purchase products, sign up for our newsletter, or contact us.
Automated Technologies: Cookies and analytics tools to track website activity.
Third-Party Services: Payment processors and shipping providers.

3. Why We Collect Information

We collect your information to:

Process orders and deliver products.
Provide customer support.
Send promotional emails (only if you opt-in).
Improve our website and services.
Comply with legal obligations.

4. Sharing Your Information

We do not sell your information to third parties. However, we may share your information with:

Service Providers: Payment processors, shipping companies, and email marketing platforms to fulfill your orders and communication needs.
Legal Obligations: Authorities if required by law or to protect our business and customers.

5. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate information.
Opt-out of marketing emails by clicking the “unsubscribe” link in our emails.
Request deletion of your personal data, subject to legal and operational obligations.

6. Data Collection from Minors

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor without parental consent, we will delete it promptly.

7. Cookies Policy

We use cookies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

8. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@divecoffeeroasters.com